15
Apr 2011
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Charlotte FD Chief "Has a Big Helmet"

Charlotte area radio personalities Woody and Wilcox (and Creepy Jeffrey) seem to think that Chief Jon Hannan has a very large fire helmet. Perhaps it stood out more to them because it is a clean white, but honestly, it's no larger than every other fire fighter helmet of the classic variety.

You can see my PIO friend Captain Rob Brisley floating around the studio taking photos -- and displaying the helmet to the video camera. Props to Charlotte FD for once again showing how fire fighters (and even chiefs) are real people. This is a department that knows how to engage in their community, how to show honesty in the profession, and how to have a good time doing what they do!

Filed under  //   Charlotte   Charlotte Fire Department   PIO   fire department   morning show   radio personalities   video  
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31
Dec 2009
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Congratulations to Charlotte FD | National Information Officers Association

Congratulations to Charlotte FD

Posted by Rich Palmer on December 31st, 2009

NIOA members Rob Brisley and Mark Basnight have helped the Charlotte Fire Department become the first recipient of the Social Media Responder award from the PIO Social Media Training web site.
Social Media Responder Award

 

According to the site:

The Charlotte Fire Department serves the city of Charlotte, North Carolina and its 800,000+ citizens. The organization is filled with tradition, but has continued to change and grow with their city into the 21st Century. The department responded to over 90,000 calls in the 2009 fiscal year. The Charlotte Fire Department began their blog in March of 2009 and has spread their Social Media presence across many platforms.

You can see their efforts at their blog, Twitter account, YouTube channel, Flickr photostream, and their Google Alert Group.

As the winner of Social Media Responder 2009, Charlotte FD will receive a full copy of the Depiction software and their two plugins (a $200 value).

Other finalists included: Bellevue PD, The Chronicles of EMS, Eric Neitzel, Los Angeles FD, and Montgomery Country Fire and Rescue Service who are all living examples of the best practices to communicate with their communities in Social Media.

via nioa.org

Many congratulations to them! The Charlotte FD has been a leader in this movement to engage the public they serve through social media. I applaud their efforts.

Filed under  //   Charlotte Fire Department   awards   recognition   social media  
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